Vision Insurance
Many extended health and vision benefit plans allow members to submit eligible prescription eyewear purchases for reimbursement. Coverage varies by plan, and your insurer makes the final decision about eligibility and the amount reimbursed.
What We Provide
After your order is fulfilled, ActiveRx can provide an itemised invoice showing the customer name, order date, eyewear and prescription lens details where applicable, amount paid, and ActiveRx business information. If your insurer requests another detail, contact our eyewear support team and we will help where possible.
How to Submit a Claim
- Confirm your available vision benefits and eligible products with your insurer.
- Place your ActiveRx order using the same name as the plan member.
- Request your itemised invoice from care@getactiverx.com.
- Submit the invoice directly through your insurer's website, app, or claim form.
Before You Order
Ask your insurer whether your plan covers online prescription eyewear, frames and lenses, prescription sports eyewear, lens treatments, taxes, and shipping. Plans commonly focus on prescription eyewear, so non-prescription orders may not qualify.
ActiveRx does not guarantee insurance coverage or reimbursement. Customers are responsible for confirming coverage, eligibility, and reimbursement rules with their insurance provider before purchase. For help before or after ordering, contact our eyewear support team.
